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  • 4 min read

Empower your workforce with agents in Microsoft 365 Copilot


Agents are reshaping how businesses innovate and compete. According to the 2025 Work Trend Index Annual Report, while 81% of leaders plan to integrate agents into their AI strategy, only 24% have deployed them organization-wide. This gap highlights common challenges: knowing where to start, which solutions to trust, and how to drive employee engagement with agents in daily workflows.

To help customers accelerate and simplify agent adoption, we introduced the Microsoft 365 Agent Store earlier this year—a centralized, in-product experience that makes it easy to discover and engage with agents designed to work with Microsoft 365 Copilot. And today, we announced the launch of the Microsoft Marketplace, a single web destination for customers to find, try, and buy our full catalog of cloud solutions, AI apps, and agents. You can choose the solutions that meet your business needs either from the Microsoft Marketplace, or directly within Microsoft products, such as the Agent Store in Copilot.

Empower your organization with ready-to-use agents from the Agent Store 

In the Agent Store, employees can get started with ready-to-use agents tailored to their needs, boosting productivity and efficiency from day one. Personalized discovery surfaces the most relevant agents based on each user’s work context. Because the Agent Store is native to Copilot and integrated across Microsoft 365, the experience is consistent and familiar—right where work already happens.

The Agent Store features agents designed to solve real-world business challenges by helping with time-consuming and complex tasks such as comparative market research, inventory analysis, or IT helpdesk automation. Customers can choose from agents built by Microsoft, along with a robust catalog of agents from trusted Microsoft partners.

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All third-party agents undergo a rigorous validation process to meet enterprise-grade security, compliance, and performance standards. Organizations can also build their own agents with Microsoft Copilot Studio and use the Agent Store as a distribution channel to make them available across the organization or to specific groups just for their organization. 

IT teams maintain full governance and control of the agents that employees can install from the Agent Store through the Microsoft 365 admin center. From there, they can curate a comprehensive catalog of agents, apply granular access controls for users or groups, and manage the entire agent lifecycle—including blocking, deleting, or handling ownerless agents. Built-in reporting provides clear visibility into adoption and usage trends across groups and the organization, enabling IT leaders to drive measurable outcomes and maximize impact. 

Accelerate AI transformation with partner-built agents in Copilot 

Through the Agent Store, customers can equip employees with pre-built agents from Microsoft’s trusted partner ecosystem, making it easy to incorporate the latest AI innovations into daily workflows. Today, we’re excited to showcase a few of these incredible partner-built agents, each solving real business challenges and available now:

  • Snowflake Cortex Agents simplifies AI-powered data interactions for all enterprise users. It allows users to search, analyze, and generate insights from Snowflake data—structured or unstructured—using everyday language within Microsoft 365 Copilot and Microsoft Teams.
  • Asana lets users turn conversations into action items to stay on track by helping them prioritize work, identify blockers, and summarize project statuses. This agent allows teams to access Asana’s collaborative work management platform using natural language within Copilot and Teams, enabling higher quality human and AI teamwork that drives better, faster business outcomes. 
  • LexisNexis Protégé™ is a personalized AI-powered assistant that helps legal and business professionals reach new levels of productivity and value generation. Informed by trusted data and authoritative LexisNexis content, Protégé™ streamlines tasks, anticipates intent, and delivers uniquely tailored work products. 
  • The Meltwater Agent for Microsoft allows customers to revolutionize their data experience, gain smarter insights, and make faster decisions. This agent allows users to interact with billions of data points conversationally to gain real-time, data-driven insights surfaced directly in Copilot and Teams. 
  • SAP Joule makes every touch-point count and every task simpler, using its generative AI capabilities to understand requests, retrieve information, and complete tasks in a conversational way. SAP Joule guides customers through content discovery within the SAP Ecosystem, providing transparent, role-based access to the relevant processes from everywhere.
  • Now Assist in Virtual Agent allows users to find answers, file requests, and complete ServiceNow tasks within Copilot and Teams. With the ability to execute actions and exchange data seamlessly with ServiceNow and existing enterprise apps, and find answers to frequently asked questions, users are empowered to reach new levels of productivity and efficiency. 

These are just a few of the agents being built and made available by our diverse partner ecosystem. For partners looking to distribute their agents and grow with Microsoft, check out Nicole Dezen’s blog post.

Discover the right agents for your business through a connected experience

While the Agent Store offers an in-product path to leverage agents designed to work with Copilot, today’s Microsoft Marketplace launch makes it easy to explore and buy cloud solutions, AI apps, and agents—including the full set of Copilot agents available in the Agent Store—from a single destination. Both experiences share a unified catalog, powered by the same publishing process and infrastructure, ensuring consistent listings, pricing, and management. Customers can research and transact on the Microsoft Marketplace, then deploy and manage agents through the Agent Store. 

Wherever you are on your AI journey—from your first agent to multiagent workflows—Microsoft meets you where you are. To learn more about how to get your employees started with the latest AI solutions, visit the Agent Store in the Microsoft 365 Copilot app and explore the Microsoft Marketplace today. 

Get started managing, building, and publishing agents today 

  • Get resources for building agents from the Microsoft 365 Dev Center, including decision guides, code samples, documentation, and tutorials 
  • Explore the AI Agents Hub to learn how to build and customize your agents